W3builders
Unified Inbox

Every client message.
One inbox.

WhatsApp and email conversations in one shared inbox. Assign to team members, add labels, route via chatbot, and never miss a client message again.

WhatsApp + EmailTeam assignmentLabels & routingChatbot handoffFile sharingMedia viewer
app.w3builders.com
AOP Unified Inbox

Media and files in context

View images, PDFs, and videos clients send directly in the conversation thread — no downloading, no switching apps.

Image viewerPDF previewVideo playbackFile history
app.w3builders.com
AOP Inbox — Media Viewer

Chatbot handles the first response

Your AISHA chatbot answers FAQs, collects information, and qualifies enquiries automatically. When a human is needed, it hands off the conversation to the right team member.

Auto-responsesFAQ handlingLead qualificationHuman handoff
app.w3builders.com
AOP Inbox — Chatbot

Everything included

WhatsApp Inbox

All inbound WhatsApp messages in one shared team inbox. Assign and reply collaboratively.

Email Inbox

Connect any IMAP/SMTP email. Incoming emails appear alongside WhatsApp in the same inbox.

Team Assignment

Assign any conversation to a specific team member. Track who owns what and when they last responded.

Labels & Routing

Tag conversations by type, client, or priority. Route new conversations to the right team automatically.

Chatbot Routing

AISHA chatbot handles the first response, qualifies the enquiry, and hands off to a human when needed.

File Sharing

Send and receive documents, images, and videos. All files stored and searchable in the conversation record.

Media Viewer

Preview images, PDFs, and videos inline — no need to download or open external apps.

AI Employees

AI employees monitor the inbox, respond to routine messages, and escalate anything that needs human attention.

Ready to get started?

Start free — no credit card required. Upgrade as your agency grows.